Terms of service

Overview

Welcome to lumviora. Throughout this site, the terms “we”, “us” and “our” refer to lumviora.

lumviora operates this website, including all information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

Our store is powered by Shopify, which allows us to provide these Services to you.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK].

If you do not agree, you may not use our Services.

1. Eligibility & Account

By using our Services, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minors under your responsibility to use the site.

To access certain features, you may be required to provide accurate information such as email, billing details, shipping address, and payment information.

You agree that all information provided is current, complete, and accurate.

You are responsible for maintaining the security of your account and activities under it.

2. Products

We do our best to display product information, images, and colors as accurately as possible.

However, we cannot guarantee that your device screen will display colors or details exactly as they appear in real life.

All product descriptions and pricing are subject to change at any time without notice.

We reserve the right to discontinue any product or limit quantities at any time.

3. Orders

Placing an order means you are making an offer to purchase.

We reserve the right to accept or decline any order at our discretion.

Your order is only confirmed once payment has been successfully processed and you receive an order confirmation email.

We may contact you if we need to modify or cancel your order.

Please review your order carefully before completing purchase, as cancellations may not always be possible once processed.

4. Pricing & Billing

All prices are subject to change without notice.

The final price charged will be the price displayed at checkout.

Prices do not include taxes, shipping fees, customs, or import charges unless stated otherwise.

You agree to provide accurate and updated billing and payment information.

You authorize us to charge your payment method for the total amount of your order, including shipping and applicable taxes.

5. Shipping & Delivery

Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs, or events outside our control.

Once the order is handed to the shipping carrier, ownership and risk transfer to the customer.

6. Intellectual Property

All content on this site (including images, logos, text, graphics, and design) is owned by lumviora or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, or use any content without written permission.

7. Third-Party Tools

We may provide access to third-party tools or services “as is” without warranties.

We are not responsible for any issues arising from your use of third-party tools.

8. Third-Party Links

Our site may contain links to third-party websites.

We are not responsible for their content, policies, or services.

Please review third-party policies before making any transactions.

9. Shopify Relationship

lumviora is powered by Shopify.

However, all sales and transactions are made directly between you and lumviora.

Shopify is not responsible for any claims, damages, or issues related to your purchase.

10. Privacy Policy

Your personal information is handled according to our Privacy Policy [LINK].

Because our store is hosted on Shopify, Shopify may also process your data to provide and improve services.

11. Comments & Feedback

If you submit reviews, suggestions, or feedback, you grant us the right to use them for marketing or operational purposes.

We may remove content that we consider inappropriate, offensive, or illegal.

You are solely responsible for the content you submit.

12. Errors & Inaccuracies

Occasionally, information on our site may contain errors or omissions.

We reserve the right to correct any errors and update information at any time without prior notice.

13. Prohibited Uses

You may not use our site or services for any unlawful or harmful activity, including but not limited to:

Fraud or misleading behavior

Spamming or scraping

Hacking or introducing malware

Violating intellectual property rights

Harassment or abuse

We reserve the right to terminate access if these terms are violated.

14. Termination

We may suspend or terminate access to our Services at any time without notice.

Certain sections of these Terms will survive termination.

15. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind.

We do not guarantee uninterrupted or error-free service.

16. Limitation of Liability

To the maximum extent permitted by law, lumviora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

17. Indemnification

You agree to indemnify and hold harmless lumviora and its affiliates from any claims or damages resulting from your use of our Services or violation of these Terms.

18. Severability

If any part of these Terms is found unenforceable, the remaining sections will remain in full effect.

19. Entire Agreement

These Terms represent the full agreement between you and lumviora regarding use of our Services.

20. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Continued use of our Services means you accept any changes.

21. Contact Information

Questions about these Terms should be sent to:

📩 trading520sg@gmail.com

📍 [INSERT BUSINESS ADDRESS]

📞 [INSERT PHONE NUMBER]