Shipping policy

Shipping Policy

We are committed to delivering your order quickly, safely, and with full transparency.

This Shipping Policy explains how your order is processed, shipped, and delivered.

Order Processing Time

All orders are processed within 1 to 3 business days (Monday–Friday, excluding holidays).

Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Time

After processing, your order is shipped and typically arrives within:

7 to 12 business days (depending on your location within the United States).

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.

Shipping Rates

We offer:

🇺🇸 Free Shipping on all orders within the United States

No hidden fees or additional charges at checkout.

Tracking Information

All orders include tracking numbers.

You will receive your tracking details via email once your order has been shipped.

Please allow 2–5 days for tracking information to update after shipment.

Shipping Locations

We currently ship to:

United States 🇺🇸 (primary market)

Selected international destinations (if applicable)

Delayed or Lost Orders

If your order has not arrived within the estimated delivery time, please contact us at:

📩 trading520sg@gmail.com

We will assist you in tracking your package and resolving any issues.

Please note: We are not responsible for delays caused by carriers, customs, or events outside our control.

Incorrect Address

It is the customer’s responsibility to provide the correct shipping address at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses.

If you notice an error, please contact us immediately after placing your order.

Customs & Import Fees

For international orders, customs or import fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer.

Order Changes & Cancellations

Orders can only be modified or canceled within 12 hours of purchase.

After this period, the order is processed and cannot be changed.

If you have any questions about your shipment, feel free to contact us:

📩 trading520sg@gmail.com

📞 +505 8651 1581